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Sales Warrior Lesson 4:
A Unique Sales Position

In the process of building up your position with your customers, your competitors' weaknesses are only relevant when they match up against your strengths. In this process, you knowledge of front-line strategy is important. A salesperson's greatest strength is the ability to help his or her customers make better decisions, not only about his or her products or solution but about all products and solutions.
 

In other words, a great salesperson is one who can help his or her customers on their strategic decisions. You cannot do that without first mastering strategy yourself.

Real front-line strategy is never as straightforward as they teach in business school. We may sometimes want the appearance of strength, but at other times the appearance of weakness is more valuable. While knowledge is your key to winning sales, feigning ignorance is often more powerful than showing off your knowledge. No information in competitive environments is certain or complete. In the first chapter of The Art of War, Analysis, Sun Tzu

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Copyright 2005-2008 Science of Strategy Institute, Clearbridge Publishing, and Gary Gagliardi
The leading publishers of books based on Sun Tzu's The Art of War